Proven methodology, profound impact, and sustainable results
Optimal Experience is a user research and user experience design consultancy. A great user experience is a differentiator and we help our clients create and measure that differentiator and the impact it has on customer acquisition, satisfaction, and retention. We are skilled in utilizing a wide variety of Design Research techniques including usability tests, structured surveys, performance benchmarking, longitudinal studies, and focus groups and in-field research such as ethnographic research, contextual inquires, user interviews, and participatory design. We are experienced in a wide range of experiences including auditory, mobile, desktop, and hardware.
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